Imperial Dade Privacy Notice


Imperial Bag & Paper Co. LLC, Dade Paper & Bag LLC, and their respective subsidiaries (collectively, “Imperial Dade”) are committed to privacy and to transparency in our information practices. In this Privacy Notice (“Notice”), we describe our collection, use, disclosure and processing of personal information that we collect online via our websites, as well as related to our products and services.


1. Scope of this Notice

This privacy notice describes, generally, how Imperial Dade handles and processes personal information related to:

  • the use of our websites and associated services that link to this privacy notice (collectively, the “Website”);
  • our former, current and prospective customers, partners, and vendors;
  • individuals who communicate with us;
  • individuals who use our products and services and individuals whose personal information we receive in providing the services; and
  • Individuals who visit our buildings and property.
  • the use of our websites and associated services that link to this privacy notice (collectively, the “Website”);
  • our former, current and prospective customers, partners, and vendors;
  • individuals who communicate with us;
  • individuals who use our products and services and individuals whose personal information we receive in providing the services; and
  • Individuals who visit our buildings and property.

Our collection, use, disclosure and processing of personal information about individuals will vary depending upon the circumstances. This Notice is intended to describe our overall privacy and data protection practices.

This Notice does not apply to the personal information we process relating to our employees and non-employee workers, job applicants and candidates who apply for employment with us and whose personal information is subject to different privacy notices.

In this Notice, our use of the term “personal information” includes other similar terms under applicable privacy laws—such as “personal data” and “personally identifiable information.” In general, personal information includes any information that identifies, relates to, describes, or is reasonably capable of being associated, linked, or linkable with a particular individual.

2. What Personal Information We Collect

When you interact with us, we may collect and process the following categories of personal information:

  • Identifiers such as your name, the company you are associated with, your role with your company, your company address, your phone number and email address;
  • Your credit history;
  • Your demographic information;
  • Internet or other electronic network activity information including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website, application, or advertisement;
  • Information you may voluntarily submit to us;
  • Your participation in marketing and other events;
  • Visual information; and
  • Our communications with you, including whether you opened an email that we sent to you, clicked on any links contained in the email, and information about the device you used to do so.
  • Identifiers such as your name, the company you are associated with, your role with your company, your company address, your phone number and email address;
  • Your credit history;
  • Your demographic information;
  • Internet or other electronic network activity information including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website, application, or advertisement;
  • Information you may voluntarily submit to us;
  • Your participation in marketing and other events;
  • Visual information; and
  • Our communications with you, including whether you opened an email that we sent to you, clicked on any links contained in the email, and information about the device you used to do so.

For users of our Website: When you visit the Website, certain personal information may be passively collected, meaning it is gathered without your actively providing it. This data may include your IP address, location (city/state/country), Website usage information, and device information. We also use Google Analytics, which is provided by Google Inc. It uses cookies to collect, for example, data about the operating system and the browser that you use, your IP address, the website you previously accessed (referrer URL) and the date and time of your visit to the Website. On subsequent repeated visits to the Website, frequently used information is automatically displayed for you. Google is able to track your usage patterns with the help of the cookies. The data generated by cookies about the use of the Site is transmitted to a Google server, which may be located within or outside of, the United States, and stored there. Google will use this information to evaluate your use of the Website. Google may transfer these rights to third parties insofar as it is required to do so by law or in order that data may be processed on Google’s behalf. You can visit https://policies.google.com/privacy to learn more about Google Analytics.

Categories of sources of personal information: We may collect personal information directly from you, as well as automatically related to your use of our Website and other services, as well as from third parties. For example, we collect personal information:

  • from you, either directly (i.e., through information you submit to us, including via forms that you may complete and submit through our Website) or indirectly (i.e., by observing your actions on our Website or in our buildings or on our property);
  • from the content of surveys that you may complete;
  • from ‘cookies’ and other similar tools deployed on parts of our Website;
  • from our clients in connection with us providing professional services to them;
  • from data analytics providers;
  • from government entities;
  • from service providers (i.e., companies who are assisting us in fulfilling our contracts and carrying out our business); and
  • from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties.
  • from you, either directly (i.e., through information you submit to us, including via forms that you may complete and submit through our Website) or indirectly (i.e., by observing your actions on our Website or in our buildings or on our property);
  • from the content of surveys that you may complete;
  • from ‘cookies’ and other similar tools deployed on parts of our Website;
  • from our clients in connection with us providing professional services to them;
  • from data analytics providers;
  • from government entities;
  • from service providers (i.e., companies who are assisting us in fulfilling our contracts and carrying out our business); and
  • from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties.

Sensitive Information: Unless we specifically request or invite it, we ask that you not send or otherwise disclose to us your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership. In those cases where we may request or invite you to provide the foregoing information, we will only do so with your express consent, in accordance with applicable data protection law requirements. Where you provide us with such information without request from Imperial Dade, we reserve the right (but do not have any obligation) to erase any such information at our discretion.

Information about children: We do not knowingly collect personal information online from persons age sixteen and younger. We reserve the right to delete any data identified as having been provided by such persons at our discretion.

3. What We Do with Your Personal information

We may process your personal information for the following purposes:

  • Performing and managing the contract we have with you or the company you are associated with
  • Provide training;
  • Registering you for and communicating with you about events;
  • Managing our relationship with your;
  • Communicating with you;
  • Investigating and handling reports to or hotline;
  • Managing rebates;
  • Improving and operating our Website;
  • Analyzing and improving our business, including to better understand how individuals access and use our Website and services;
  • Analyzing advertising campaigns;
  • Sending you promotional and marketing communications about our products or services or promotions;
  • Defending or legal rights;
  • To protect the safety and security of people and property;
  • Auditing, reporting, corporate governance, and internal operations, including relating to audits, accounting, and legal functions, and relating to any actual or contemplated merger, acquisition, asset sale or transfer, financing, bankruptcy, or restructuring of all or part of our business; and
  • Complying with our legal obligations.
  • Performing and managing the contract we have with you or the company you are associated with
  • Provide training;
  • Registering you for and communicating with you about events;
  • Managing our relationship with your;
  • Communicating with you;
  • Investigating and handling reports to or hotline;
  • Managing rebates;
  • Improving and operating our Website;
  • Analyzing and improving our business, including to better understand how individuals access and use our Website and services;
  • Analyzing advertising campaigns;
  • Sending you promotional and marketing communications about our products or services or promotions;
  • Defending or legal rights;
  • To protect the safety and security of people and property;
  • Auditing, reporting, corporate governance, and internal operations, including relating to audits, accounting, and legal functions, and relating to any actual or contemplated merger, acquisition, asset sale or transfer, financing, bankruptcy, or restructuring of all or part of our business; and
  • Complying with our legal obligations.

As discussed above, Imperial Dade uses Google Analytics to track visitors to the Site and to get reports about how visitors use the Site. We don’t allow Google to use information obtained by analytics for other Google services, and Google anonymizes the IP-addresses provided to Imperial Dade.

We do not use your personal information for profiling or for any other automated decision making purposes, and we do not sell your personal information.

4. Information Sharing

Imperial Dade will process some of your personal information locally. As a large organization, however, many of our business activities can also be carried out by processing or consolidating information about you in specific or centralized databases and systems located at our different facilities and companies. As a result, your information may be shared with other entities within and affiliates of Imperial Dade in accordance with applicable laws, this Privacy Notice, any applicable specific local policy, and to support our business purposes.

As a general rule, we do not share your personal information with anyone outside of Imperial Dade. However, we may share your personal information with certain third parties that perform business functions or provide services to us, including with the following categories of recipients: event registration service providers, vendor invoice tracking service providers, contract management service providers, and data processing vendors.

Your personal information may also be shared for legal reasons (e.g., to prevent crime or fraud, or to comply with a court order or legislation) or with your consent.

We do not “sell” your personal information or “share” your personal information with third parties for cross-context behavioral advertising.

5. Data Retention

We store personal information as needed to accomplish the purposes identified in this Notice and to meet legal requirements, including legal and compliance requirements regarding records retention, resolving disputes, and enforcing our agreements. This means that we may be required to maintain your personal information, for example, to: (1) comply with our legal or regulatory compliance needs (e.g., maintaining records of transactions you have made with us); (2) to exercise, establish or defend legal claims; and/or (3) to protect against fraudulent or abusive activity on our services and systems. For these and possibly other reasons, we may be unable to delete personal information upon request of an individual in certain cases.

We may retain different categories of information for different periods of time for the instances stated above. However, it is our policy as an organization that when personal information is no longer needed or after legal authority to retain it has expired, personal information will be destroyed in accordance with applicable law and pursuant to procedures established in relation to the relevant services, systems, or processes. Retention periods for records maintained by us, including those containing personal data are established based upon business need, statutory and regulatory record keeping requirements in the geographies where we do business, and legal obligations. If you have any further questions about our handling of personal information, please contact us using the contact details below.

6. Additional Information for California Residents

If you are a resident of California, the California Consumer Privacy Act of 2018 (CCPA) permits you to request the following from us:

We may retain different categories of information for different periods of time for the instances stated above. However, it is our policy as an organization that when personal information is no longer needed or after legal authority to retain it has expired, personal information will be destroyed in accordance with applicable law and pursuant to procedures established in relation to the relevant services, systems, or processes. Retention periods for records maintained by us, including those containing personal data are established based upon business need, statutory and regulatory record keeping requirements in the geographies where we do business, and legal obligations. If you have any further questions about our handling of personal information, please contact us using the contact details below.

  • disclosure of information about the collection, use, disclosure, and sale of your personal information;
  • a list of categories of personal information collected about you in the preceding 12 months, including (a) categories of personal information collected about you, (b) categories of sources from which the personal information is collected, (c) the business or commercial purpose for collecting or selling personal information, (d) categories of third parties to whom we disclose, share, or sell personal information, and (e) specific pieces
  • deletion of any personal information about you that we have collected from you;
  • correction of inaccurate personal information about you.
  • disclosure of information about the collection, use, disclosure, and sale of your personal information;
  • a list of categories of personal information collected about you in the preceding 12 months, including (a) categories of personal information collected about you, (b) categories of sources from which the personal information is collected, (c) the business or commercial purpose for collecting or selling personal information, (d) categories of third parties to whom we disclose, share, or sell personal information, and (e) specific pieces
  • deletion of any personal information about you that we have collected from you;
  • correction of inaccurate personal information about you.

These rights are subject to certain limitations. You have the right not to face discrimination for exercising any of your rights under the CCPA. As stated above, we do not sell your personal information.

When you would like to exercise your rights, please send your request to the contact details below. Please note that we may need you to provide additional information to confirm your identity.

We will use the following process to verify requests: We will acknowledge receipt of your request, verify it using processes required by law, then process and respond to your request as required by law. To verify such requests, we may ask you to provide the following information:

  • For a request to know categories of personal information which we collect, we will verify your identity to a reasonable degree of certainty by matching at least two data points provided by you against information in our systems which are considered reasonably reliable for the purposes of verifying a consumer’s identity.
  • For a request to know specific pieces of personal information or for requests to delete, we will verify your identity to a high degree of certainty by matching at least three pieces of personal information provided by you to personal information maintained in our systems and also by obtaining a signed declaration under penalty of perjury that the requestor is the consumer whose personal information is the subject of the request.
  • For a request to know categories of personal information which we collect, we will verify your identity to a reasonable degree of certainty by matching at least two data points provided by you against information in our systems which are considered reasonably reliable for the purposes of verifying a consumer’s identity.
  • For a request to know specific pieces of personal information or for requests to delete, we will verify your identity to a high degree of certainty by matching at least three pieces of personal information provided by you to personal information maintained in our systems and also by obtaining a signed declaration under penalty of perjury that the requestor is the consumer whose personal information is the subject of the request.

Authorized agent requests: An authorized agent can make a request on a California resident’s behalf by providing a power of attorney valid under California law, or providing: (1) proof that the consumer authorized the agent to do so; (2) verification of their own identity with respect to a Right to Know categories, Right to Know specific pieces of personal information, or Requests to Delete which are outlined above; and (3) direct confirmation that the consumer provided the authorized agent permission to submit the request.

We will respond to verifiable requests as required by law. You can also contact us if you have any questions, remarks, or complaints in relation to this Notice.

7. How We Manage this Notice

We have most recently updated this Notice on January 1, 2023 and it replaces earlier versions. We will update this Notice from time to time and notify you of any changes by posting the revised Notice on our Website.

8. Contact Us

833-419-4567

privacy@imperialdade.com